Ask a Librarian — University of Ghana Library System

Welcome to University of Ghana Library System Ask a Librarian Live Chat

Ask a librarian about library services, finding resources, accessing electronic databases, using UGSpace, or getting help with your research in real-time.

Finding books & eBooks Journal & database access Research support Referencing & citations Off-campus access

SERVICE HOURS

When we're online

Monday – Friday	09:00 – 22:00
Saturday	09:00 – 16:00
Sunday	Unavailable

Outside these hours, leave a message and we'll reply by email.

Subject Librarians Support We are available to assist with your research questions.

Can't wait?

Send a message to the team with a short description of your questions.

blbalmelib@ug.edu.gh

WHAT TO EXPECT

Welcome to University of Ghana Library System Ask a Librarian Live Chat

Ask a librarian about finding resources, accessing electronic databases, using UGSpace, or getting help with your research. Example is below:

A preview of a typical conversation — not an active chat.

Library · now

Hello and welcome to Ask a Librarian. How may I help you today?

You · now

I need help accessing an online journal from off campus.

Library · now

Certainly. I can guide you through the University's off-campus access options and help you locate the journal. Please tell me the journal title or send the article details.

Connection secure. Please do not share passwords or other sensitive information in the chat.